Terms and Conditions
Payments and Bookings
- All online bookings require a 100% deposit.
- *All direct bookings require a deposit of the higher amount of 50% or the full 1st nights tariff.
- A valid Credit Card (if not already supplied) or a $100 CASH *Bond, is required on arrival for Security. *The Bond is refunded upon departure after an inspection of the villa is completed.
- Every effort is made to allocate your preferred site, but management reserves the right to change a site where the need arises.
- Accommodation is based on a nightly tariff and a per head count.
- Strictly no overnight visitors unless approved by management and paid for.
- Any damage and breakages must be paid for.
*Dec/Jan and Easter
- Dec/Jan & Easter bookings require balance to be paid by 31st October (Dec/Jan) & 1st March (Easter)
Cancellations and Refunds
- All reservations and deposits on bookings are are non-refundable and non-transferable, so please book wisely.
- For Cancellations more than 21 days prior to arrival, a minimum cancellation fee of $60 will be charged.
- For Cancellations less than 21 days prior to arrival, the higher amount of 50% of the total tariff OR 100% of the deposit will be forfeited.
- NO REFUNDS APPLY FOR DEC/JAN or EASTER BOOKINGS
- No refunds for early departures or inclement weather. Time contracted shall be paid for.
- If a guest fails to arrive on the nominated day of arrival and fails to notify management the booking will be cancelled and no refunds apply.
- Please check the linen requirements for your accommodation before arrival.
- Check-in time is 2pm on the day of arrival and check-out is 10am on day of departure.
- No late arrivals will be accepted after 9pm unless prior arrangements are made with Management.
- Guests not declared on original booking, MUST be declared & paid for at the time of check-in. Undeclared guests will be charged at the extra adult/child rate & will be applied to your account & charged to your credit card.
- Please respect other guest and abide by the park rules. Excessive noise after 10pm will not be tolerated. You may be asked to leave the park immediately. NO REFUNDS WILL BE GIVEN.
- Please note that due to safety concerns we do not allow the use of motorised scooters, bikes or the new to the market hover boards.
- PARKING FOR 1* VEHICLE ONLY per site — extra vehicle/boat/trailer to be parked in the visitors car park or the car park adjacent to the park.
*2 (tandem parked) at the 3 bedroom villas.
- Tariffs are subject to change without notice. Once you have paid your deposit, the tariff is set and will only be changed if an error in calculation or omission of fact has occurred.
MANAGEMENT RESERVES THE RIGHT TO TERMINATE A RESERVATION IF PARK RULES ARE BROKEN.
SORRY NO PETS
Terms and conditions are subject to change without notice.